My new HP Envy Touchsmart 17 m7-j078ca over the past few months has been intermittently experiencing a blank screen when I type. It sometimes freezes or it goes into sleep or hybernation mode. Once this starts I have to reboot to get it back otherwise each key entry causes it to go into sleep mode or a blank screen. Swiping the mouse pad or hitting the power button allows me to see the screen but I have to resort to using the onscreen keyboard to do any further input. It is very annoying and frustrating.
I use this Envy infrequently - weekend evenings mostly for light personal use so I havent had the time to investigate this further. It is right now acting up as I type this so had to resort tomthe onscreen keyboard.
I have updated drivers and bios to no avail. my problem ismsimilar to this post
any suggestions or recommendations is most welcome.
thanks
sj60