HP Pavilion g6-1c58dx Notebook PC freezes, crashes after loading and I have to manually power off.
Runs fine in safe mode with networking. I have been unable to get my files and pictures copied to a cd or dvd
otherwise I would try factory restore.
Also constantly lose restore points. I read some where about this and it having to do with service pack 1.
I turned real time protection off but still won' run in normal start up.
PLEASE HELP SOON
product # A4A96UA#ABA
WINDOWS 7 HOME PREM. OA
64 BIT SER. PK 1
BIOS VERSION F.49
I tried to back up pictures and files again in normal mode and got a message
An unauthorized change was made to Windows. Windows must be reinstalled to activate. Insert installation dvd or cd into your computer to begin process.
Now what can I do?
HELP