I have Envy dv7
In trying to install software on the laptop, very often lately (after doing a restore of the laptop and taking image from D drive) I can NOT re-install software.
For instance, even after temporarily turning off Norton, I try to install Adobe Dreamweaver from the disk. Sometimes the 'ADOBE INSTALLING' bar will get half way, sometimes just a few centimeters into the bar BUT it never completes.
I am only using Win 8 and have not installed 8.1 yet.
All the updates from Tune-Up and Microsoft are complete (except for Win 8.1).
The processor seems to be very slow -- even trying to get HP SUPPORT ASSISTANT to open is taking 10 plus minutes!!
When I try sometimes to install the Dreamweaver I am getting error that says that something is still waiting for RESTART even after doing a RESTART.
Please can someone help???