Hi,
my computers turns off automatically without notice, either when on battery or when plugged into the mains, either when laying on my laps or laying on the desk. For several minutes there is nothing I can do, there is just black on the screen and I cannot reboot it or definitely turn it off. It could happen three times a day, or two times a week. No rule. Thanls for your help. best
i have forgotten my administrator password and need to reset. how do i do it
I need an administrator password unlock code for this Campaq Presario CQ61
It is displaying the disable code 52824073
Thank youvery much for your assistance.
I'm repairing this laptop for a college student who dropped the laptop on the back left corner. I replaced all broken and/or damaged hardware items, but the laptop will not power up. It would not power up when she first brought it to me so it has to be a result of her dropping it. I did some research and tried all basic troubleshooting. I tried doing a hard reset, inspected the power button assembly, replaced the power button assembly with a brand new one, detached and inspected the power port assembly, confirmed that the magnet is in the lid cover, etc... Right now the laptop does not have the power cord or the battery attached. No peripherals are attached. I just finished trying another hard rest, hold the power button down for over aminute this time. No go. I tested the power adapter and power source, all check out fine. I tried using a universal power adapter.
When the power adapter is connected and plugged in the whote light at the charging port is on. When I press the power button the wireless network light on the F12 button illuminates briefly (1 sec) then shuts off. No expected activity or noise happens indicating that it's powering up.
Beased on my research I suspected it's a problem with the lid switch but I don't know what else to do or try. I'm a little confused on how the lid switch could be the problem considering the lid is open when trying to power on. Does the sensor think the lid is closed? Also, where is the sensor? My research leads me to believe that it's on the power button board. But I don't know for sure.
Any ideas?
THANKS in advance!
I tried to turn on my computer, but nothing comes up. I even tried to remove the battery and disconnected the power cord, it still doesn't work. Any idea about what's going on and how to fix it? Thanks!
Laptop has blue screen and says configuring update for Windows 10
0% complete
Do not turn off your computer- but it is not doing anything.
Brand new laptop will not turn on fan comes on screen lights up one hear click then turns off. Battery is in correctly even switched batteries and still not working. When plug into ac adaptor light shows battery is charging so sure it is not the battery. Please help I would just take it back to store but I have some important files saved that I need to get off. Please help!!!
I bought a refurbished HP Probook 6460b that came with Windows 7 - 64 bit. By mistake I got a virus that made me format my HDD and since I didn't have a Win 7 - 64 bits, I installed Win 7 - 32 bits. Then I upgrade to Win 10- 32 bits. Now I got Windows 10- 64 bits and I have to install it as clean installation. My problem is that when I try to boot from the DVD, the notebook jumps to start Windows normally. I tried ESC, F9 but I don't know which option is the one to boot from DVD as I don't see that option. Help me please. Thanks
while working in a newly bought hp laptop (with Windows 10), Adware Cookie in the form of 3-squares are constantly appearing blocking my work. Clicking on the small close button (x) of the Blocks leads to opening up new Tabs automatically and takes me to elsewhere. Please the scren print with 3-square Blocks
My HP Envy won't start today. The charging light does not come on and nothing happens. I have double checked the power supply and even tried another power brick. Nothing. I have tried a hard restart, nothing. Can anyone help?
Hello Please help me i'am stuck in hp pre boot authetication i only register my finger print and i disable the password authentication and i do not have spare key recovery now my fingerprint cannot verified in preboot . Any software can bypass this please help ...thank you... 
I have a hp pavilion dv6000, I just got it at a yard sail and when I got it home and tryed it out all I got was the admin password! I tryed to guess but now its saying 06441 system disabled please help?
Hello.
I've checked the forum for this issue but the issues that other users have slightly vary from my problem.
My laptop: HP Pavilion Notebook 15-p119
I recently installed an official Windows 10 OS onto the notebook (64-bit). It was fully installed from scratch.
Everything seems to be working fine except for one very annoying problem: Every time I tell the notebook to shut down it proceeds to shut down as normal until the screen goes blank (as is normal) and yet the light on the power button stays on and the machine never fully shuts down. It remains in that state until the battery runs down and dies. The only way to shut down the computer at this point is to hold the power button down until it hard shuts down. Upon starting up the computer again, everything is fine and there are no bad effects from the hard shut down.
When it is in the state where the screen has gone blank and the power button light stays on, it is not clear whether Windows is still operating or if Windows has closed but the computer itself is still running.
Please help 
My Notebook was recently upgraded to Windows 10 by a local IT company. After about a week of normal operation, it will no longer start up. Th HP logo appears then freezes totally. I have tried re booting many times but it hasn't solved thew problem
some of my documents (Word, exel, etc are backed up but a lot are saved locally. These documents are really important to me and I can't back up as I can't boot my lap top.
Any help would br greatly appreciated
Many thanks
Carl
