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HP Envy Sleekbook m6-k010dx Crashes

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Hello,

 

My HP Envy Sleekbook m6-k010dx crashes multiple times a day. I purchased this laptop 9/12/13. I am very unhappy with it's performance, as I am an engineering student that is required to have a working laptop. There is no rhyme or reason to the crashes, and only once has it said it sent a crash report to Microsoft. Is this laptop still under warranty? And what can I do to resolve this, because I didn't pay over $700 for a 2013 laptop that is no better than the bottom of the line acer I purchased in 2003.

 

--Jennifer


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