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hp pavilion 15 n-003tx,win 8,stucked while restarting

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sir,

i recently installed tune up utilities software.It recommended for a system scan and reported to restart so as to complete scanning and repairing of C and H drives.During restarting it has stucked in 27%.Even if the system is forced turned off using power button and rebooted the problem persists.please help

 


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