Hi There,
I have a big problem with my computer HP Pavilion DM4 2101EA after updating my sypnatics driver and something else to do with windows, can{t remember exactly, (there was a notification for a system updates that I installed). After restarting the system, my mouse and keyboard are both frozen. The only reason why I can log into the system is because of the fingerprint log in.
I can´t access anything through the keyboard, have tried to unlock it through pressing fn & # and still locked. The mouse won´t move or respond at all. I have restarted the system, taken out the battery, etc. Everything to do a system restart.
Just really hoping that someone can help solve this puzzle. I really need all the information on the computer. Have no idea what to do.
Please HELP!
Open to any and all sugestions, Thanks!