Hi. I have a hp pavilion touchsmart notebook; model: 15-n090sa. Ithas been frozen on the same screen for over two weeks now. It says Failure configuring Windows updates Reverting changes Do not turn off your computer (blue screen) I have tried resetting it with no luck (not sure if I reset it correctly, I held down power button for 15 seconds as instructed by other hp forums, although nothing seemed to happen). If anyone could help me out it would be greatly appreciated, thanks!
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