Hi,
My trackpad freezes and hangs often too. I thought it was because I had a huge work program on my computer that was causing a memory issue but the program has now been uninstalled.
My computer isn't that old either but has been doing it from almost day one (when my boss put the graphic design program on my laptop).
I am no longer working but I find the track pad freezes almost every day, whether or not I am on Facebook or using Word or just surfing the net. Its quite frustrating. Sometimes it will right itself after a few minutes and other times, I need to do a hard reset to get it going again.
I do have a plug in mouse I can use but I rarely use it and rely on this laptops hardware.
I am running Windows 8.
Product Number: F6C97PA#ABG
Model: 15-d004AU
Trackpad: Synaptics TouchPad 64-bit Enhancements
Created Sept 21, 2013
Modified Sept 21, 2013
After reading other posts, it seems to be a simple driver issue. How do I find the correct driver for my laptop?
Many thanks