I had just bought this notebook for my son in July. Over a week ago we turned on his notebook and it just hung at the hp logo and spinning circle. I have tried resetting the bios, went through the automatic repair, tried to start in safe boot mode and nothing. I am just in the process of doing some quick diagnostic tests. So far the processor, dard drive smart check has passed, the wireless module and system board. I am hoping this reveals the problem but am looking for other ideas if it doesn't?
There were no discs that came with the notebook so I cannot restall and I hadn't yet created a recovery disk. Thoughts?