Computer operates with almost continuous noise. The noise appears to be generated from a rotating source sometimes very loud almost a rattling noise other times just a whisper. Blowing through the fan grill easily rotates the fan freely without it making any noise.
The freeze ups happen arbitrarily, sometimes at startup, sometimes with a video, ie You tube, sometimes accompanied with a steady soft buzzing sound. Can only shut down with power switch.
HP diagnostic reveal following tests failed; Start Up, Run in Test, System Tuneup Test, and Hard Disk Test.
Each failed test ID was the same, Q893PT-5KR787-XDOO2K-60WL03
Hope the above will enable someone to offer a solution.
Bob Edey
Mahone Bay, NS