I have an HP ENVY TOUCHSMART 17-J043CL NOTEBOOK PC. Product number: E9G82UA#ABA. Operating System: Windows 8 64-bit, x64 based procssor.
I was doing some work on my laptop this morning and I was in the middle of working on something. Somehow the screen went blank. I tried to turn it on and it wouldn't let me. I tried holding the on button for 30 seconds, it still won't turn on. Am I missing something?
Can you guys please help me resolve the issue please? This laptop is not that old.
Thank you.