I brought a brand new Hp Pavillion e117dx off Amazon two days ago ..I put in the battery, pluged it in , charged it, and the machine has been useless... Freezing ... not coming out of sleep... It took 20 mins to open the control panel... I have loaded ESET and Chome on it that is it..I am not even using it the type this post I am using my 7 year old DELL that I was replacing with this new machine...HELP... I will be contacting amazon as well
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