Hello, I have a HP Envy dv6-7247cl laptop. The laptop is less than two years old. It has been running fine since then until about 7 to 10 days ago. I turn the laptop on and it works fine for about an hour and then it suddenly turns off. It can't be turned on for another 30-45 minutes. When turned back on, it still shows that the battery is fully charged. I have taken the battery out and put it back; as well as drained the battery and recharged it. This happens both when the laptop is plugged into the wall as well as by itself. The laptop doesn't overheat (doesn't feel hot from the bottom) so I assume the fan is working fine as well. I don't know if this is a virus or some sort of hardware issue. Any help would be greatly appreciated. Thank you!
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