Hi.
I have a Pavilion G6-2217sl / Windows 8.1
Here is my problem:
some keys of my keyboard sometimes work, other times not (more precisely, the ones of the last line: Z X C V B N M).
When this happes, I go to DEVICE MANAGER, I click on KEYBOARDS and then on UNINSTALL.
When I restart the PC, the keyboard works properly.But then, after a while, the problem occurs again, and I have to do the procedure described above once again! I checked if a new keyboard driver / bios update is available on HP support website but there is nothing to download for my laptop model.
I have also done the UEFI diagnostics to test the keyboard: sometimes the test passes, other times it fails.
At this point I guess is a software/driver/operating system problem.
Any help/suggestion would be much appreciated.
Thanks.
Francesco