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HP Envy 17 Windows 8.1 Stuck in restart loop

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Hi

 

Model: HP Envy 17 Leap Motion SE NB PC

Product Id: F1H49AAR

 

I have just purchased an HP refurbished Envy 17 laptop just a few weeks ago with 8.1 Windows installed. I have had an issue where the apps were not starting and was advised to run a chkdsk /r from the command prompt. I did this and it got to 10% complete and just sat there for ages. I then restarted it and used the "press any key" to escape the chkdsk. When I tried to restart the laptop is now stuck in a restart (automatic repair) loop and I can't break the loop. I have tried F8 key but nothing happens. I did not get any windows or recovery discs with the laptop. Can you advise what I can do to resolve this.

 

Many thanks

 

Jim...


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