My HP Envy 6 Notebook was working fine the night before. It runs on Windows 8.1 and has the Windows 7 desktop icons and on the start page has the Windows 8 Apps. I turned it off because we were having lightning and thunderstorms outside and didn't turn it on till the next day. When I turn it on now the computer comes on fine I sign in and it takes me to the Windows 7 desktop and then the icons start blinking and I can't access any of them and I can not access the Windows 8 Apps or help. I noticed the Port with the the SS USB blinks also. I have turned my computer off several times to see if it would stop blinking, but it doesn't. It tells me I am connected to the internet, but I can't access it to get help so I am using another computer. Thanks for what help you can give me.
↧