I recently rebooted my computer to factory settings, because I was told the problem of 0x00000001 was because of malware or a virus and the only way to fix it was to reboot it. Everything was working fine for a week until yesterday, my computer randomly turns of with the error of 0x00000001. It happened 4 times and i'm really tired of this. I've already called 3 times for them to "fix my computer", but nothing does the job.
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