Dv4 laptop wont boot. Ran all hp diagnostics disk, memory, startup, run in, etc all pass except battery. But unit works same on battery, ra n full startup test on battery power alone, same result. Some suspicion of virus from a particular email, anti virus report so did system restore to previous day. Same problem.
Previous morning unit had fan running and light on without any user input. What next?
Previous morning unit had fan running and light on without any user input. What next?