My new Pavilion 17 Notebook as noted in the subject line was working fine until today. Now, when I power shut down, the screen goes blank but the on button remains in the on position and the wireless remains on. Only way to shut down is to hold the power button. I have not downloaded anything other than what comes from HP. Please help.
My Notebook is Product Number E0J89UA#ABA WIndows 8 64-bit.