I've got an almost brand new Pavilion 17 that keeps locking up. Sometimes it'll go 2 days without it occuring, other times, like this morning it froze up 4 times. It happened twice in 10 minutes yesterday morning. When it freezes you can't do anything to it but manually shut it down.
This has become incredibly frustrating. I've tried HP's live tech support to no avail. Best Buy was even less help. They want to charge me to look at it even though it's less than 4 weeks old. They offered the tech support at checkout, but I thought why would I get tech support priced at $200 for a $400 computer?