Quantcast
Channel: Notebook Boot and Lockup topics
Viewing all articles
Browse latest Browse all 62727

DV7-7212nr - Win 8 & 8.1 Freezes on battery only when closing the lid. Not in Win 7.

$
0
0

I have a DV7-7212nr with Win 8.1 currently installed.  ONLY ON BATTERY. Works great on AC.

 

When I lower the lid, the screen remains on.

 

When I raise the lid, the laptop is frozen.  The screen looks just like it did before I lower it. 

Cursor is frozen and my only option is to hold the powerw button down for a hard reset.

 

I previously down-graded to Win 7 Ultimate x64 and did not experience any issues whatsoever.

 

I did a fresh install of Win 8.1 x64 last month so I could use the UEFI and faster start ups.

 

HP Support application shows all drivers are up to date.

No viruses after several scans.

Latest BIOS update used for all 3 OS versions.

 

I have disabled hibernate and sleep for battery and AC.

 

Only allow shutdown when pressing the power button or in the OS.

 

Any help is appreciated.

 


Viewing all articles
Browse latest Browse all 62727

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>