Quantcast
Channel: Notebook Boot and Lockup topics
Viewing all articles
Browse latest Browse all 62140

hp envy 17-j013cl crashes after update kb2919394

$
0
0

I have a newly purchased HP Envy 17-j013cl and was prompted to update from Micrsoft through the Windows Update.

After installing the update kb2919394 (Feb 2014) the system was required to be restarted, after it shut down and restarted the keyboard flashed a few times and the HP logo appeared, then went away and was left with a blank black screen.

I was able to restart using the power button and ESC key and restoring back to the factory point.

What is the fix for this update? should I ignore this update or is there a proper work around?


Viewing all articles
Browse latest Browse all 62140

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>