Started about six or seven weeks ago, occasional at first - press the on button, loud fan noise and the keyboard lights up but the screen remains black. Now it happens once or twice every day - some days, no laptop at all. Raised a case a week ago and apparently no action has been taken at all - no updates, no engineer, nothing. Looks like a problem with all the Elite HPs. Anyone have any advice apart from get a refund and buy a different make of laptop?
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