While running Windows 8.1 when I click the SHUT DOWN Icon in Charmes about ervery 4th time the Laptop does not
Shut Down. I have to press the Power Off Button on the Key Board to turn PC Off. Then when I Press the Button to to start the PC it goes to a screen reqesting what Key Board I have. What recovery option I want to take, advanced option etc.
I normally choose advanced options and Troubleshoot which finds nothing so I choose SHUTDOWN. After the PC Shuts down I press the Power On Button and It boots up. This process take several minutes and I am concerned that the next time it will not start at all.