Downloaded a MIcrosoft Free Word installer. I reached the final phase of the installation -99%. Then the computer froze or locked up. I cannot begin the reinstallation or download process again, because the computer just will not being the process again. The download consisted of the Microsoft Office Suite or the equivalent--Office Suite X.
This is a new laptop. Purchased 12/8/2013. Windows 8. Windows 2000, 15 inch.
Please help! I need a word processor.
Thanks,
June