O.K. i have officially updated my HP Envy dv6 from Windows 8 64 bit to Windows 8.1 64 bit three different times! The install goes as planned with no errors. However after each install, when i wake the laptop from sleep mode or go to ANY kind of full screen video player it freezes up. Sometimes for just a minute or two & sometimes i have to take the battery out to shut it down. Occassionally a windows will pop up after it has come back saying "amd display driver has stopped responding & restarted". Earlier this evening i went into device manager and uninstalled my AMD Radeon HD 7640g display driver. I have no display driver showing up in my device manager right now. The problem is still continuing, so i do not believe it is an AMD issue. I have chatted with tech's & they want me to send it in because it is still under warranty. However considering i use this everyday for business, I cannot afford to send in right now.
Does anyone have any suggestions as to what may be going on?
And yes i did do ALL the updates before & after the install.
Hp Envy dv6 7210us Notebook
product # C2M11UA
Thanks