My hp evy touchsmart laptop is basically frozen on the hp logo screen...I had restarted my pc like the windows 8.1 update told me to do and then it was frozen with a completely black screen for 20 min after it restarted so I pressed the power button to try and restart it again and it said it was going back to previous settings before the update so I clicked restore (only option other than cancel) and it's been stuck with the hp logo for the past 15 min!!! What can I do!!! I need my laptop for school; someone please help!!!
↧