Hi there,
I've got an HP Envy Touchsmart 4-1230eb (windows 8.1 , 64x). I recently had to bring it in for reparation because it wouldn't startup again. They gave me a new harddrive.
I've been using my laptop for the last week now and it has developed the tendency to just stop reacting at random times. I can move my pointer around but nothing works. I've tried waiting for an hour/two hours, still no reaction. Then I just push the start-up button and restart the laptop, after which it ALWAYS updates and restarts.
Does anybody have any idea what this could mean?
Thanks in advance!