Dear HP,
Was forced to update to Windows 8.1 for a second time in two months. Here is the sequence of events as of today
1. Constant pop ups,auto update left me no choice but to update to Win 8.1
2. Once update was done, everything seemed ok , so i wrapped up my stuff and shut down.
3. When i try to start after cple of hours , the laptop simply wont boot. All i get is the start screen with 5 dots rotating and then Blank.....nothing.
4.Tried all trobleshooting reboot...etc. no results
5.Ultimately had to go thro the advanced setting menu and revert to factory settings. Luckyly was given a option that my data would stay. But i now have to install all my softwares again.This is really harrasing .
6.The first time it occured, i let it pass taking it as an error during update. This is the second time the same thing occured. Kindly advice on action to take.I dont wanna go thro this ordeal again
Regards
Tarun