Hello!
HP 240 G5 laptop was working fine for more than a year since purchased it. After the warranty got expired, issue arised. If adapter is unplugged, hp notebook turns off without any notification eventhough the 🔋 icon shows 90% charge.
I tried all the basic troubleshooting steps before i reached this hp community.
*Tried hard resetting(power)
* HP PC hardware diagnostics test results show battery check is passed.
*HP PC hardware diagnostics UEFI (F2 key) memory test and hard drive quick check is passed. When extensive hard drive check is done with adapter being unplugged, the notebook turns off.
Is their any other test to check the battery life? Or else replacing new battery is the only option left.!
Pls suggest.
Thanks.