Product Name: Folio 13-1008TU
Problem: Computer hangs on :starting windows" sceen for 3-4 minutes before proceeding to login screen. After that, it works normally.:
I tried doing a hard reset but it made no difference.
I ran system diagnostics and the DST failed with the following failure ID:
U3XP64-5TD796-XD7V4K-60WQ03
Normally, the "Starting Windows" screen would clear after a couple of seconds and the login screen would appear.
Despite the DST failure, I seem to be able to access files in my C: Drive, access the Internet and operate the computer normally once the Login screen appears. I have also noted that the Login screen finally appears shortly after the WiFi light on the F12 key changes from orange to white.
Can anyone help me diagnose this problem and offer a solution, bearing in mind that the hard reset does not solve the problem.
Thanks,
XpatScot