Hi i'm currently unable to correctly start up my laptop. I have a HP Pavillion G6.
When I start it up, it stays on the screen with the HP logo and a black background for a while, and eventually gets to a black screen with the cursor visible and moveable, but unable to do anything else.
I have tried to press F11 on startup to restore to factory settings, the system recognises the key press but leads straight to a black screen, which I have left for several hours but nothing happens.
I have gone onto the system diagnostics menu and run a quick system test which revealed the Hard Drive Short DST Check failed.
Will I need a new hard drive? Or is there some way to fix it?
If I need a new one, where can I get one from?
Thanks for any help