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Blue Screen (BSOD) / unable to run safe mode / last known configuration / normal mode

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Hi,

 

As per the subject, I tried to turn it on my relatively old laptop (I use it for work only) after turning it off and was suddenly brought to the page. Now I am stucked with BSOD and have tried to fix it for the past 2 hours.

 

I'm not sure what happened and I am not good in IT issues so I read a few posts on BSOD issues to try to troubleshoot myself but to no avail. By far, I have tried to run the startup test (Run-In / Hard-Disk as well) under system diagnostics and it came back with Start-up Test  Passed. I tried to run it a few times as suggested by other forumers here but still didnt work.

 

Here are the specifications / error prompts:

Error message - BAD_POOL_CALLER

Product number - NS136UC#ABA

OS - WINXP

 

I would appreciate if anyone would be able to help with the troubleshoot. I have attached the BSOD page if it helps.BSOD error report

 

TIA

Bredd

 


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