Hi, Just bought the laptop 2 days ago and I had 3 freezes, fan noise is high and cpu usage is randomly high for no reason. I went back to the store and they gave me a replacement which has the same problems. I went back and got the first laptop back since I had all my prefared settings on. I then updated the bois and all drivers from HP website and fan noise reduced a little, but freezes are still there! It does not seem that the laptop heats at all. It is always cool and the fan is always on with that high noise even when Im typing this text now with nothing else open! I tried changing the bios settings for the fan (always on). I changed it to disabled and nothing changed! fan noise and random freezes are still there. I changed it back to enabled and thats the stage where I'm at now. The laptop is very good and I like it but I would love to fix these issues.
Any help on that?
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hp envy 15-j151sa problem
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