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Product Name: HP Pavilion g6 2010tx Notebook PC; Problem: BSOD - UNMOUNTABLE_BOOT_VOLUME

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Hi there,

 

I was using my notebook pc when it suddenly crashed with the BSOD popping up giving the error

 

UNMOUNTABLE_BOOT_VOLUME

 

Technical Information:

***STOP: 0x000000ED (OxFFFFFA8005252870,0xFFFFFFFFC00000B5,Ox0000000000000000,Ox0000000000000000)

 

On restarting I was given two options:

1. Launch Startup Repair - Choosing option 1 gave me an error message HP Recovery window stating - Create file fail. On clicking Ok, it takes me to another screen (HP recovery manager window) stating Recovery not supported under current configuration, please enable accelearation option for intel Smart Technology and try again. When I click Ok the screen closes and the computer shuts off. 

2. Start Windows Normally - Choosing Option 2 gets me back to the BSOD with the same error

 

Then I tapped on F8 while stating up. I was given a host of options:

1. Repair your computer - Error window (Windows Script Host) Script: X:\Rita-tool\Start.vbs; Line: 93; Char:14; Eror: The system cannot find the file specified; Code 80070002; Source:smileysad:null). then it goes back to the error reported earlier for Launch Startup repair

2. Safe mode - BSOD same error

3. Safe mode with networking

4. Safe mode with command prompt

5. Enable boot logging

6. Enable low-resolution video (640x480)

7. Last known good configuration (Advanced) - BSOD same error

8. Directory Services Restore mode

9. Debugging mode

10. Disable automatic restart on system failure

11. Disable driver signature enforcement

12. Start Windows normally

 

I did not try any of the other options as I was not sure what it was.

 

Then I tapped F2 while starting up and went into the HP Advanced Systems Diagnostics screen. There were a lot of options for running tests. 

 

Every test I run ends up as failed. Failure ID: 0U6G3A-63C785-MFPX0J-60R803. It always says Hard Disk Short DST: Failed

 

Bottom line is any option I take it gives me one of two errors, either the BSOD UNMOUNTABLE_BOOT_VOLUME or the error that my repair utility cannot create a file.

 

My system information:

Model: HP Pavilion g6 2010tx Notebook PC

Processor type: Intel Core i3-2350M CPU @2.30Ghz

Current Processor Speed: 2300MHz

Memory Size: 4096 MB RAM

BIOS Date: 05/29/2013

BIOS Revision: F.25

 

If you need anymore information, I can provide it if you let me know where to find it.

 

I want to know what I should do to get my system up and running. Its just been 2 years and I can't imagine a product of HP collapsing in 2 years when my previous Acer Notebook held on for 6 without issues and only stopped working cause at a very vulnerable point in my life it happened to be right in front of me. :smileysad:

 

Regards,


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