My laptop is stuck in a boot loop at at times I will get a "Automatic repair" alert but it will end up in a black screen. I've searched for help but none of it works for me, I do not own a CD/DVD of the windows 8 of any sort. Trying to get into safe mode/f8,f11 buttons do not work either. The only thing I can do is enter the UEFI menu with the esc button.
After exploring and completing some tests, I have found one error:
Hard drive Short Dst Check: FAILED
FAILURE ID: U8FU04-6SW77R-MFPWXF-60SE03
PRODUCT ID: F3Z36PA#ABG
And these are my computer specs:
Version: Windows 8.1
Model: HP Pavilion 15 Notebook PC
System ID: 216F
Product ID: F3Z36PA#ABG
Born date: 12/16/2013
Processor type: AMD A4-5000 APU with Radeon(TM) HD
Current processor speed: 1500Mhz
Memory size: 8192mb
Bios Revision: F.00
Keyboard controller version: 31.0F
I still have my warranty available but I'd like to know if there's any other thing I can do besides sending if for servicing?(It's troublesome)
After exploring and completing some tests, I have found one error:
Hard drive Short Dst Check: FAILED
FAILURE ID: U8FU04-6SW77R-MFPWXF-60SE03
PRODUCT ID: F3Z36PA#ABG
And these are my computer specs:
Version: Windows 8.1
Model: HP Pavilion 15 Notebook PC
System ID: 216F
Product ID: F3Z36PA#ABG
Born date: 12/16/2013
Processor type: AMD A4-5000 APU with Radeon(TM) HD
Current processor speed: 1500Mhz
Memory size: 8192mb
Bios Revision: F.00
Keyboard controller version: 31.0F
I still have my warranty available but I'd like to know if there's any other thing I can do besides sending if for servicing?(It's troublesome)