I bought this HP m6 almost a week ago.
it has a AMD A10 processor
6GB RAM
Windows 8.1
The very first day when I started to set it up it became unresponsive a few times and became unresponsive. I had nothing running except the bloatware that came pre-installed on it and windows running. The only thing that responded was the mouse moving around and when I would hit a button, like power for instance, it would recognize that I hit it but then do nothing. After a bit of this I decided I shouldn't have this problem right out of the box and returned in to best buy and exchanged for the exact same model.
Now with this new model, when I first booted it up the first thing I did was delete bloatware(tiny princess games and such) and update drivers from HP and AMD. After updating the drivers, installing a antivirus, scanning for malware/spyware, and turning the windows firewall on I keep running into the same issue. The system will be completely unresponsive. I can't even open the task manager to see what the cpu is running at.
Another issue is that the volume will automatically adjust louder and quieter. And for some reason there is no option to turn off the loudness equilizer. I chatted with a HP support person and they solution they said was to completely turn off the BeatsAudio and that there is no driver available for the fix. So the beats are pointless on the laptop and the system becomes unresponsive randomly.
This is the second one I've had on a week with the same issues. This shouldn't be happening with a brand new laptop. Has anyone encountered this before? Have I just got the worst luck and got two laptops in a row with maybe a corrupt file in the OS? I'm just gonna return it again and get a different brand I think. What's the deal?
