Hi ,
My HP Pavilion dv6 laptop won't shut down properly, windows 7 shuts down and turns off the screen but the lights on the mouse pad and power button stay on, all I can do is hold down the power button manually until it turns off. Ive tried formatting and did a systems restored to factory but it didn't resolve the problem.
Also when using Internet explorer the mouse dosnt work properly, it highlights words at random and then crashes and sometimes restart to bring the error messages windows didn't shut down properly. its like the memory is corrupted.
can anyone help?
kind regards
robc1963