This computer is new right out of the box. The only thing I have done with the software is get rid of McAfee (with their uninstaller) I then installed Webroot Secure Anywhere Internet Security PRO. I have MS Office 365, Advanced Uninstaller PRO, Greenshot Print Screen, System Explorer and HitmanPro Malware. The problem I am having began before any of these programs were installed. System Explorer and HitmanPro Malware are started manually. They are not running in the background.
I think there are too much, or many, HP programs running or network and internet programs fighting for processor and memory. I just don't know. Someone else surely has this Notebook and the same troubles. I like my notebook but I want it to run right also.
Davscocon777