Hello,
I have an HP pavilion g6- 1b79dx. For a while now, this laptop has been shutting down whenever I run two or more programs at the same time. (ex. Microsoft Word and YouTube) I have found that many people with the same laptop as mine have been having the same problems. I have done basically all of the possible solutions that were given to the people with the same problem, and none of them have helped.
Here are all of the things I did to try to fix this laptop:
- All of my drivers have the latest update (including bios)
- I have cleaned the air vents multiple times with a compressed air duster
- I ran the hardware and memory diagnostic within the BIOS (the computer passed both)
My product number is
LW259UA#ABA
The laptop runs Windows 7
Is there anything else I can do?