Hello,
My HP notebook G7 was doing windows update on monday night it was on all night but in the morning when i checked it had an all blue screen tht says HP and a circle that indicates it is loading but nothing else. it stayed like that all tuesday i am guessing it froze. i have tried restarting the computer with the power button but i get the same screen again. i have take out the battery also and the same thing happeneds. Can someone please help me.