I purchased my HP Envy 17 four months ago. In July, my laptop just all of a sudden shut down. Come to find out my OS (windows) disappeared off of my laptop. HP sent me recovery disc, and it didn't take. I tried 5 times to upload windows but nothing. I sent it in and in 2 wks got my laptop back from the repair team. I tried turning it on but it didn't turn on. The tech told me it may just be the AC adapter, so he mailed me one the very next day. I plugged it in and it turned on to my suprise, but 2 minutes later it shuts off. I tried taking out the battery, and holding down the power button for 30 seconds, and then plugged in the AC adapter and again it turned on for two minutes then shut off. I tried it for a 3rd time and it turned on, and I was even able to tap into internet explorer but the keys wouldn't work then the computer just shut off. I am so confused onto why I sent in my laptop for a simple windows installation, and now my laptop wont even stay on. HELP PLEASE!!!
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