Hi, I've got a HP Probook 4320 and today when I turned it on, it didn't start sesion and says that there's an error which doesn't load the user profile (which is the only user available). I am sure I am writing the password correctly, and I also tried by face recognition and t didn't work...
I can't even enter the secure mode and don't know how to make a backup of my files before trying restoration of the hard drive.
I must say that it didn't have proper antivirus protection before this all happened.
Can anyone please help me?? Thanks!!