Okay so this time my hp computer isn't going on the desktop screen, whenever I start it up, I log in then it says welcome and then it loads and then it just goes to a black screen I can sometimes see the mouse move when I move it but otherwise I only see black
It says here that the serial # is cnu2380438
Product number is c2m23ua#abl
Model says 2000-bf60CA
It says here that the serial # is cnu2380438
Product number is c2m23ua#abl
Model says 2000-bf60CA