Hi, my notebook is unable to start up. This is what happened.
I put my notebook to sleep mode (it was on ac adapter power mode, no battery inserted) and did not close the lid. When I came back later, I was unable to get it out of sleep mode despite pressing various keys and buttons and even holding down the power button. I decided to plug out the ac adapter.
When I plugged it back in, the white led button at the right side of the notebook for the battery lights up but I am unable to turn it on. When I put in the battery, the light turns orange but I am still unable to turn it on.
I have tried taking out the battery, ac and all usb connected stuff and do a power reset (holding on the power button for 30s). I then plugged in the ac and battery on 2 separate occasions and try to boot up but it does not work.
The next working day is 3days later so I am unable to get technical support over the phone. Please help!
I put my notebook to sleep mode (it was on ac adapter power mode, no battery inserted) and did not close the lid. When I came back later, I was unable to get it out of sleep mode despite pressing various keys and buttons and even holding down the power button. I decided to plug out the ac adapter.
When I plugged it back in, the white led button at the right side of the notebook for the battery lights up but I am unable to turn it on. When I put in the battery, the light turns orange but I am still unable to turn it on.
I have tried taking out the battery, ac and all usb connected stuff and do a power reset (holding on the power button for 30s). I then plugged in the ac and battery on 2 separate occasions and try to boot up but it does not work.
The next working day is 3days later so I am unable to get technical support over the phone. Please help!