Dear Tech,
I am a system administrator at one of the insurance companies and I have a laptop which is giving me problems. I have tried resetting it to factory settings but to avail. The computer shows 100% cpu usage which is very strange. It hangs, I can hardly do anyhting on it. Been trying to fix it for a day now but with no real progress. Is there anyhing I am missing here? I suspected the battery, removed it and booted it directly on AC but still it is the same. Kindly assist.