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'Strobing' blank screen during start-up

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PN E1M82AV

Model 14t-K100

 

This is my son's month-old ENVY Ultrabook (touchscreen).

 

As of last night, upon start-up, following the HP logo screen, there is nothing -- save for a "strobing" bar across bottom of screen, on the far left of which is the Windows logo, on the far right a keyboard icon. Nothing is clickable, and touching the screen only makes it go black for a moment. Then it resumes strobing.

 

The cursor flickers between being an arrow and a pinwheel.

 

Occasionally, it will stop to ask for the laptop's password -- but proper entry of such only returns to the "strobing" screens.

 

Occasionally, dialogue boxes will appear/strobe on right side of screen -- such as for McAfee "trial expiring" or something. But engaging with those boxes (e.g. clicking Cancel or [X]) only resumes the "strobing."

 

Have tries reboots, overnight rest. Did not remove battery yet, as some forums suggest for "blank" screens.


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