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g6 Notebook - slow internet, briefly freezes up, boot up is slow with blank blue screen

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HP Pavillion g6 Product # A3L4UA#ABA

 

I have been trying to figure out what the problem is for a few weeks now. I will try to be brief.

 

My internet (firefox and IE) is slow, will freeze up for a few seconds, any programs I open is slow to respond, my mouse has been acting up. When I boot up now, I get a blank, blue screen for a few minutes. I assumed it was a virus but every scan I have done does not find anything. Then I read that the mouse jumping could be another issue and I did not when I got a new mouse that I had the same problems.

 

I have noticed my fan is very loud and running high, so I downloaded Speecy and it was running in the high 70's up to 80's. I tried to clean the vents but there was some dust actually stuck to it that I cant get with the air can. I am able to see most of the holes now and did notice it lowered it to the 60's but at times it will get higher depending upon how many tabs I have open.

 

I have updated my bios, tried to turn off any programs that were running that I could eliminate. The ones I knew were safe to set to manual start. Im not too advanced in this area so I had to google info.

 

Yesterday, I started getting 1 blink on my caps lock button, I did a hard reset and that went away.

 

Last night I ran a dianostic test by going into my BIOS. I couldn't find the PC help link in my programs. That passed. So I decided to do a system restore to another date.

 

 


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