Hello,
Please can someone help? I've been trying to fix my (2011) HP Pavilion dv6 3130sa notebook for over a week now & I've ran out of ideas as to what to do next!
My notebook keeps crashing to BSOD and reboots into safe mode options. In Safe mode with networking the notebook seems more stable (so far) which makes me doubt a hardware issue. Also, I have scanned and tested my hard drive (No manufacturer 'Hitachi' scans available so used generic ones) , CPU, RAM (which has been swapped out with known good memory) and GPU (which has had burn-in tests and m/b (limited test with HOT CPU Tester (Lite)), HP Tools, scannow, and many other diagnostic tools with them all saying that my hardware is OK. I have reinstalled Windows 7 three times with an ISO and checked the connectors on my hardrive and ram. However, I still get the blue screen when running Windows 7 Home Premium 64 bit normally every 30 minutes or so and I get the same culprit: ntoskrnl:
Here are a few results from minidumps (using bluescreenview):
120413-14305-01.dmp 04/12/2013 23:32:42 UNEXPECTED_KERNEL_MODE_TRAP 0x0000007f 00000000`00000010 00000000`80050033 00000000`000006f8 00000000`6d6eae5d ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18247 (win7sp1_gdr.130828-1532) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\120413-14305-01.dmp 4 15 7601 278,744 04/12/2013 23:41:31
120513-15553-01.dmp 05/12/2013 00:29:45 UNEXPECTED_KERNEL_MODE_TRAP 0x0000007f 00000000`00000010 00000000`80050033 00000000`000006f8 00000000`6e2a3ff0 ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18247 (win7sp1_gdr.130828-1532) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\120513-15553-01.dmp 4 15 7601 278,744 05/12/2013 00:35:52
120413-14305-01.dmp 04/12/2013 23:32:42 UNEXPECTED_KERNEL_MODE_TRAP 0x0000007f 00000000`00000010 00000000`80050033 00000000`000006f8 00000000`6d6eae5d ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18247 (win7sp1_gdr.130828-1532) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\120413-14305-01.dmp 4 15 7601 278,744 04/12/2013 23:41:31
120413-14679-01.dmp 04/12/2013 23:20:05 UNEXPECTED_KERNEL_MODE_TRAP 0x0000007f 00000000`00000010 00000000`80050033 00000000`000006f8 00000000`6d08aed7 ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18247 (win7sp1_gdr.130828-1532) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\120413-14679-01.dmp 4 15 7601 278,744 04/12/2013 23:25:44
120413-14882-01.dmp 04/12/2013 22:23:05 UNEXPECTED_KERNEL_MODE_TRAP 0x0000007f 00000000`00000010 00000000`80050033 00000000`000006f8 00000000`6e9ead12 atikmdag.sys atikmdag.sys+ebd9c ATI Radeon Kernel Mode Driver ATI Radeon Family ATI Technologies Inc. 8.01.01.1071 x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\120413-14882-01.dmp 4 15 7601 278,744 04/12/2013 22:28:38
There are dozens of minidumps which look more or less the same as above with the only difference being parameter 4: "Caused by driver: atikmdag.sys, dxgkrnl.sys, msahci.sys' which occurred only once but all these have the same crash address "ntoskrnl.exe+75bc0 " . The rest (dozens) are all caused by driver ntoskrnl.exe
Please can someone help me?
Thanks in advance.